Shipping Policy

Kapsul4U Shipping Policy

Last Updated: October 2025

At Kapsul4U, we’re committed to getting your fashion essentials to you quickly, safely, and affordably. Please review our shipping policy below to understand how and when your order will arrive.

Processing Times

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
During high-volume periods (sales, holidays, or new launches), processing may take an extra 1–2 business days.

Shipping Rates & Delivery Estimates

We offer standard and express shipping options at checkout.
Estimated delivery times are calculated after the order has shipped.

Shipping Method Estimated Delivery Time Cost

Standard Shipping (U.S.)3–7 business days Calculated at checkout

Express Shipping (U.S.)1–3 business days Calculated at checkout

International Shipping7–21 business days Based on destination

Note: Delivery times are estimates and may vary depending on the carrier, destination, and customs processing times.

Wrong Address or Undeliverable Packages

Please double-check your shipping address before completing your order.
If an incorrect or incomplete address is provided:

We cannot guarantee delivery.
You may be responsible for reshipping fees if the package is returned to us.

Lost or Stolen Packages

Kapsul4U is not responsible for lost, stolen, or misdelivered packages once they are marked as delivered by the carrier.
If your package is missing, please:

Verify your shipping address.
Check with neighbors or your local post office.
Contact our support team at contact@kapsul4u.com for assistance.

Shipping Restrictions

We do not ship to P.O. boxes in some regions.
Certain items (such as promotional gifts or bulk orders) may have special shipping requirements.

Contact Us

If you have any questions about your order or shipping status, please reach out to our customer service team:
📧 contact@kapsul4u.com
🕓 Monday–Friday, 9 AM – 5 PM (PST)